Welcome to the Skill Campus Support Center
Find Answers to Your Questions
I've bought a course, but I can't access it.
Upon purchasing a course from skillcampus.eu, your login credentials are displayed on a web page immediately after the transaction. In addition, we send a duplicate of this information to your registered email address.
Check Your Inbox: Inspect your main inbox for an email from skillcampus.eu.
Check Your Spam Folder: If you don't see the email in your main inbox, it may have been marked as spam. Review your spam or junk folder for an email from us.
Email Address Typo: If you still can't find the email, it's possible that there was a typo or error in the email address you provided during the purchase. This could prevent our communication from reaching you.
If you can't locate the email or if there was a typographical error in your email address, please don't worry. We're here to help you restore your course access swiftly.
Contact us directly at info@skillcampus.eu, detailing your issue. Our responsive team will assist you in retrieving your access credentials as soon as possible.
Remember, you're learning journey is our priority, and we're committed to making your experience with skillcampus.eu as smooth and fulfilling as possible.
Can I get a refund if I'm not satisfied with the course?
Absolutely. At skillcampus.eu, we understand that every course might not meet everyone's expectations. Therefore, we have a 100% satisfaction guarantee policy.
If you find that the course does not align with your learning goals or expectations within the first 14 days following your purchase, we offer a full refund. We believe in the value of our courses and your right to the best possible learning experience.
To request a refund:
1) Email Us: Send an email to info@skillcampus.eu detailing your refund request. Please include your purchase details and the reason for dissatisfaction if possible - your feedback helps us improve.
2) Wait for Confirmation: Our Customer Support Team will process your request promptly and issue a full refund.
Remember, your satisfaction is our top priority at skillcampus.eu. We're committed to delivering quality learning experiences that meet your needs and exceed your expectations.
How long do I have access to the course?
Unlimited time, whenever you want. You can take your time and take lessons when it suits you and at the most convenient time.
When does the course start?
After payment and registration, you will receive an email with an access link and a password to enter your personal account, where all the course materials will already be located.
How do I access the course?
After payment and registration, you will receive an email with an access link and a password to enter your personal account, where all the course materials will already be located.
How to pay for the course?
The course can be paid for with absolutely any bank card Visa, MasterCard, Maestro, Visa Electron.
Can I buy a course as a gift?
Yes. To do this, when registering for the course, indicate the email address of the person to whom the gift is intended, and he will receive an authorization email and access to his personal account.
How can I cancel my subscription?
You can cancel your subscription inside your Skill Campus customer dashboard or send us a message to info@skillcampus.ue and we'll help you to do it
Thank you for choosing Skill Campus!
Our Customer Satisfaction Team is eager to assist you with any inquiries or support you may need. Please feel free to reach out to us:
Email: info@skillcampus.eu
Phone & WhatsApp: +42060837228
We value each of our customers and provide you with the best service possible.
Skill Campus
© 2024 EURO INSIDER s.r.o., Reg. no. 04320859, Starobrnenska 334/3, 602 00 Brno, Czech Republic
Support for customers:
Email: info@skillcampus.eu
Phone, WhatsApp: +42060837228